Privacy Policy

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Introduction

At Triple H Cleaning Services (“we,” or “us”), we value the privacy of individuals who use our websites and related services (collectively, our “Services”). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services (“users,” “you,” or “your”). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.

Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.We may collect a variety of personal information and other information about you or your devices from various sources, as described below.

Triple H Cleaning Services (“we,” “us,” “our”) respects your privacy and is committed to protecting the information you share with us. This policy and these terms govern how we collect, use, and manage your information when you opt in to receive SMS text messages from us.

 
 Information We Collect

When you sign up for our SMS service, we may collect:

· Your name

· Your mobile phone number

· Any messages or information you send us via SMS

How We Use Your Information

We use your information solely to:

· Send appointment reminders and service updates

· Provide promotional offers and cleaning tips

· Respond to questions or service inquiries

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Message Frequency

Message frequency will vary depending on your interactions with us and your selected services.

Message & Data Rates

Standard message and data rates may apply. Please contact your mobile carrier for details on your plan and fees.

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages. 

Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out Instructions -You can opt out of SMS messages at any time by replying STOP to any message you receive from us. Once you opt out, you will receive a confirmation message and will no longer receive marketing texts, though we may still contact you by phone or email for essential service-related matters. You may also opt out by logging into the client port and uncheck “receive SMS messages”

Data Security -We protect your personal information using encryption, secure storage, and restricted access.

Supported Carriers - Our SMS program is supported by most major U.S. carriers. Message delivery is subject to your carrier’s network availability, and we are not responsible for delays or undelivered messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to This Policy & Terms - We may update these terms at any time. The most recent version will always be posted on our website with the updated effective date.

We may collect personal information when you:

• Visit our website or blog 
• Register an account 
• Make a booking or purchase 
• Subscribe to our newsletter 
• Respond to a survey or marketing      communication 

This information may include:

• Name 
• Email address 
• Phone number 
• Billing address 
• Payment details (processed securely      through a payment gateway, never stored on our servers) 

3. When & How We Collect Information, We collect information when you:

• Register or create an account
• Place an order or schedule a      service
• Submit a form or provide details      through our website 

How We Use Your Information

We use your information to:

• Process and confirm your bookings      quickly
• Communicate about your orders,      services, or inquiries
• Send occasional service updates      or promotional offers (if you opt in)
• Improve our website and customer      experience 

Your privacy and security are our priority. We:

• Regularly scan our website for      vulnerabilities and malware
• Store personal data on secure      networks accessible only to authorized staff
• Encrypt sensitive data, including      payment information, with SSL (Secure Socket Layer) technology
• Process all transactions through      secure payment gateways—no payment data is stored on our servers 

We do not use cookies for tracking purposes. You may choose to disable cookies in your browser settings. Disabling cookies may limit some site functions, but you can still schedule a cleaning or place an order.

7. Sharing Information

We do not sell, trade, or share your PII with outside parties.

Our website does not display third-party advertising or offer third-party products/services.

Florida Information Protection Act (FIPA)

• Users may visit our site      anonymously 
• A link to this Privacy Policy      appears on our homepage and other key pages 
• Any updates to this policy will      be posted here 
• Users can request changes to      their personal data by emailing us 

We honor browser-based DNT settings and do not track users or use behavioral tracking tools.

We do not knowingly collect information from children under 13 or market our services to them.

If a data breach occurs, we will notify affected users by email within 1 business day.

We comply fully with the CAN-SPAM Act. If you wish to unsubscribe from our emails, follow the link at the bottom of any email, and we will promptly remove you from all communications.